You can take the car to your shop of choice and then the at fault insurance company should work out an agreed price to repair your car. And while your car is in the shop, they should pay for a loaner car.

At fault insurance company says I must bring my car to their prefered shop for inspection. Is this true?

 

A: You can take the car to your shop of choice and then the at fault insurance company should work out an agreed price to repair your car. And while your car is in the shop, they should pay for a loaner car.